Symptoms
- Laptop no longer boots.
- Black screen but important files remain on SSD.
- Windows repair loops or drive errors.
Diagnosis process
- Safe storage detection.
- File access check before repair decisions.
- Drive health warning signs are reviewed.
Repair approval
- Recovery options and risks are explained after diagnosis.
- No paid repair starts without approval.
Send-in repair
- Send the laptop or device after opening a repair request.