Symptoms
- No signal on TV.
- Loose or damaged HDMI port.
- Image cuts out when the cable moves.
Diagnosis process
- Visual HDMI port inspection.
- Testing with known-good HDMI cable and display.
- Board-level checks if the port is not the only issue.
Repair approval
- You receive the repair price after diagnosis.
- No repair starts before you approve the final price.
Send-in repair
- Start the repair request online, include the repair sheet, and send the console safely packed.